Norstone EPUR 4 HiFi Rack

All of the items on our website are shipped from our UK warehouse, based on the South Coast near Portsmouth.

We use the top couriers including DPD & Parcelforce in order to get your product to you ASAP. 

UK MAINLAND DELIVERY

 All orders are sent on a tracked & signed for service.

INTERNATIONAL DELIVERY

Unfortunately we are currently only shipping to mainland UK and are currently not shipping to Ireland.

We offer a 30 day returns period whereby you can return your product for any reason*

30 DAY RETURNS

If you do not need or want your item you can return it to our UK warehouse within 30 days from your purchase for a refund (excl. any premium shipping costs).

Returns must be sent back at your cost using a tracked & insured courier service. We recommend Parcel Monkey.

RETURNS ADDRESS:

 * Products must be kept in original packaging in as new condition.

WARRANTY & FAULTY GOODS

All products on our website come with a 1 year return to base warranty (unless otherwise stated).

If your item has become faulty within this time frame, or if it has arrived damaged, please contact us for further information.

If your item is deemed faulty by our tech team then we will need it back for testing and repair or replacement under warranty.

When returning goods please ensure you include your full name, details and order number. We will reimburse shipping costs of up to a maximum of £15.

EXCHANGES

We do not offer exchanges however you are welcome to return your item for a refund and purchase the new item separately.